How can we help you today?
Search our knowledge base or browse frequently asked questions for quick answers.
General & Usage
Yes! Our core tools (Compress, Resize, Crop, most Converters) are completely free with no registration required. We offer a **Pro subscription** for power users which includes unlimited usage, faster processing, and no ads. See our Pricing Page for details.
Absolutely. We prioritize your privacy. All uploaded images are automatically deleted from our servers **within one hour** after processing. We do not store or share your files.
We support all major image formats, including:
- **Raster:** JPG/JPEG, PNG, GIF, WEBP, HEIC (via converter), BMP, TIFF.
- **Vector (Limited):** SVG (for conversion from image only).
Tool Specific Help
Our compression tool uses smart algorithms to reduce file size without a noticeable loss in visual quality. You can choose a **lossy** or **lossless** compression method. Lossy methods generally yield a smaller file size.
Background removal is complex and works best on images where the subject has clear, sharp edges and good contrast with the background. For challenging images (e.g., blurry edges, complex hair), manual touch-up is usually required, which is available in our **Photo Editor** tool.
Use our dedicated HEIC to JPG Converter. Simply upload your HEIC file, and our tool will automatically convert it to the universally compatible JPG format.
Account & Billing
You can cancel your subscription at any time by logging into your account, navigating to the **Settings** page, and selecting "Manage Subscription." You will retain Pro access until the end of your current billing cycle.
We accept all major credit cards (Visa, MasterCard, Amex) and PayPal for all Pro subscriptions.
Can't find your answer? Contact Support or Report a Bug.