Help Center

How can we help you today?

Search our knowledge base or browse frequently asked questions for quick answers about our image tools.

General & Usage

Yes! Our core tools (Compress, Resize, Crop, most Converters) are completely free with no registration required.

Absolutely. We prioritize your privacy. All uploaded images are automatically deleted from our servers within one hour after processing. We do not store or share your files with third parties.

We support all major image formats for most operations, including:

  • Raster: JPG/JPEG, PNG, GIF, WEBP, HEIC (via converter), BMP, TIFF.
  • Vector: SVG (input support varies by tool).

Tool Specific Help

Our compression tool uses smart algorithms to reduce file size without a noticeable loss in visual quality. You can choose different compression levels to balance size vs. quality based on your needs.

Background removal relies on AI to distinguish the foreground from the background. It works best on images with clear, sharp edges and good contrast. For images with complex hair or low contrast, you might need to use the manual eraser in our Photo Editor tool.

Use our dedicated HEIC to JPG Converter. Simply upload your Apple HEIC file, and our tool will automatically convert it to the universally compatible JPG format in seconds.

Account & Billing

You can cancel your subscription at any time by logging into your account, navigating to the Settings page, and selecting "Manage Subscription." You will retain Pro access until the end of your current billing cycle.

We accept all major credit cards (Visa, MasterCard, Amex) and PayPal for all Pro subscriptions.

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